Tyson Thoi

6313 S Eddy Ct · Seattle, WA 98118 · (206) 280-2057 · tpthoi@protonmail.com

5th Year Student Looking for an opportunity to showcase knowledge and experience in a working environment.

Experience

Data Engineer I Intern

Amazon
  • Design, implement, and automate deployment of our distributed system for collecting and processing log events from multiple sources
  • Design data schema and operate internal data warehouses and SQL/NoSQL database systems
  • Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to drive key business decisions
  • Monitor and troubleshoot operational or data issues in the data pipelines
  • Drive architectural plans and implementation for future data storage, reporting, and analytic solutions
  • Work collaboratively with Business Analysts, Data Scientists, and other internal partners to identify opportunities/problems
  • Provide assistance to the team with troubleshooting, researching the root cause, and thoroughly resolving defects in the event of a problem
    • July 2021 - October 2021

    Service Desk Analyst Intern

    City Of Seattle
  • Provide tier one and two technical support with a high level of customer satisfaction to citywide employees.
  • Provides support for technical incident resolution and requests reported to the service desk.
  • Responsibilities include initial assessment, triage, documentation, research, and resolution of incidents and requests regarding the use of application software products and/or client infrastructure components.
  • Responsible for creating a positive customer support experience and building strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.
    • September 2019 - August 2020

    Education

    University of Washington, Seattle

    Bachelor of Science in Informatics: Information Assurance and Cybersecurity, Data Science Option
    Bachelor of Arts in Geography with Data Science Option

    GPA: 3.4

    September 2017 - June 2022

    Rainier Beach High School

    International Baccalaureate Program

    GPA: 4.3

    September 2013 - June 2017

    Skills

    Programming Languages & Tools
    Workflow
    • Database Management
    • Data Pipeline
    • Data Warehousing

    Awards & Certifications

    • UW Annual Dean's List (2020-2021)
    • UW Quarterly Dean's List (Winter 2020, Spring 2020, Fall 2020, Winter 2021, Spring 2021, Winter 2022)